📥 Hello again, and welcome to another behind-the-scenes peek!

Week 3 was all about boosting platform observability and ensuring customers get a more stable experience across systems:

  • Removed legacy tracking tags including MailerLite and old UA codes from production

  • Audited and verified GTM performance to prevent tag duplication

  • Enabled GA4 Ecommerce Tracking and began exploring Microsoft Clarity

  • Debugged fatal errors in the MadeForWP plugin

  • Resolved 500 errors on email preview and folder protection issues on the customer site

  • Reviewed and handled new Stripe and PayPal disputes

  • Checked login issues and cache problems on customer sites

Creators spend their days chasing prospects, pitching brands, and hoping algorithms will deliver customers. Rose Griffin did the opposite: she built a business where customers are legally required to buy from someone like her.

Speech therapists and BCBAs must earn continuing education credits to keep their licenses. Instead of competing for attention, Rose positioned herself as one of the few providers offering exactly what they need. The result? $210,000 annually with 500 members who don't need convincing—they need compliance.

This isn't about expertise or credentials. It's about understanding market mechanics that force purchase decisions instead of hoping for them.

THE CAPTIVE MARKET STRATEGY THAT MAKES CUSTOMERS HUNT YOU DOWN

Watch how Rose reversed the traditional creator struggle by identifying what I call "compliance economics"—markets where customers face legal or professional requirements that create non-negotiable demand.

Most creators build audiences hoping to convert browsers into buyers. Rose identified buyers who already know they need to purchase—the only question is from whom. Speech therapists and BCBAs need approximately 30 continuing education credits every two years to maintain their licenses. No credits, no career. Simple math.

This creates what every business dreams of: predictable, recurring demand that exists regardless of economic conditions, algorithm changes, or competitive pressure. People don't buy Rose's courses because they're entertaining or inspirational. They buy because failure to purchase means career termination.

Rose surveys her existing members about current workplace challenges, then develops courses addressing those specific pain points. The feedback loop ensures every new offering has pre-validated demand from paying customers.

Rose discovered fewer than 500 people globally hold dual SLP-BCBA certification. This scarcity creates premium pricing power—organizations pay $25,000+ for group training because alternatives simply don't exist. When you're one of five people who can solve a mandatory problem, customers don't negotiate price.

The group sales methodology proves that targeted outreach beats viral content every time. Rose developed a repeatable process: identify organizations with both speech therapists and BCBAs, research decision-makers on LinkedIn, craft personalized outreach highlighting the interdisciplinary conflict resolution angle, schedule consultation calls, and close deals by demonstrating compliance value.

Recent group sales included 200 professionals at one healthcare system and 20 at another clinic. Each deal closed through direct conversation rather than hoping algorithms deliver prospects.

Here's what makes this approach work: the sales cycle operates independently of platform performance. LinkedIn algorithm changes don't kill Rose's business because she's conducting targeted outreach to decision-makers with identified problems and approved budgets. Her revenue comes from prospecting, not viral content luck.

The compliance angle creates urgency that eliminates typical creator conversion challenges. Organizations face accreditation requirements with specific deadlines—Rose's sales conversations focus on solution delivery rather than convincing prospects they have problems.

The intellectual property protection becomes critical because Rose's frameworks for interdisciplinary collaboration represent proprietary methodologies worth protecting. Organizations license her conflict resolution systems rather than hiring her to recreate solutions repeatedly. This creates scalable revenue that doesn't require her direct involvement in every implementation.

This threshold focuses on exactly the types of professional requirements and compliance-driven markets where systematic demand exists. Unlike entertainment creators who need massive audiences, businesses built around mandatory professional development can hit six-figure revenue with highly targeted buyer segments who face legal or career consequences for not purchasing.

The Compliance Market Discovery Framework

Start with one simple question: What are people in your industry forced to do by law, regulation, or professional requirement? Then follow the money—who's currently providing those mandatory services, and where are the gaps?

Most creators chase customers who can always walk away. The smartest ones build businesses around customers who legally can't. Rose didn't become successful by being the most creative educator. She became successful by positioning herself as the solution to a problem that carries career-ending consequences if ignored.

The difference between optional and mandatory isn't just about demand—it's about the entire business model. When customers face external deadlines with serious consequences, price becomes secondary to delivery. Speed becomes more valuable than entertainment. Reliability matters more than viral potential.

Stop competing for attention you'll never fully control. Start solving problems people cannot legally ignore.

Until next week,

Michael

Operator @ WP Folio

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